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These terms and conditions are intended to keep Grandstore a safe place to buy our selection of wine and Liquors . These terms and conditions were last updated 14 January 2022

Under the Sale and Supply of the Alcohol Act it is illegal for us to sell alcohol to you if you are under the age of 18. It is illegal for you to buy alcohol from us if you are under the age of 18 and it is illegal if you falsify your details in order to buy alcohol if you are under the age of 18. We reserve the right to request additional age verification at any time.

All prices displayed on this site include VAT. The case price applies to mixed 6 bottle cases or 12 bottle cases of any product or to a whole unbroken case of the same product. The number of units in a case is written in brackets next to the case buy price for each displayed product. This means that mixed cases attract the case price provided the order is for 12 bottles or more. Products with a case size of 6 attract the case price on a whole case purchase.

Our freight cost are displayed on the shopping cart. They are calculated as per order information provided. For further information please visit ….

Our freight cost are displayed on the shopping cart. They are calculated as per order information provided. For further information please visit ….t

If, for any reason, you are not happy with your order or simply find the wine is not to your taste, we will replace any unopened bottles with another product or credit your account.
If your delivery has been damaged in transit, we will replace it for you. Please note that damaged goods must be reported within 48 hours of delivery.
If your order has been packed incorrectly and is not what you have been invoiced for, we will put it right for you. Please note that packing errors must be reported within 48 hours of delivery.
If you receive corked or faulty wine, we will replace it for you or refund your account.

We insure our products up to the point where they are delivered to your address. We are not responsible for damage or theft to goods beyond this point. The receiving person will have to present their ID document and should be over 18.

We respect your privacy and we will protect it. Advintage emails and this website contain special wine offers and allow subscribers the opportunity to buy wine online. You may opt out of Advintage emails at any time by following the unsubscribe link at the bottom of our bulletins. Click on the Privacy Policy link at the bottom of our website.

We make every effort to correctly display our prices on this website. However if a price is incorrect, we reserve the right not to proceed with your order at that incorrect price. If a product that you have ordered has been incorrectly priced, we will call you to give you the option of paying the correct price or cancelling your order

Once you have placed an order on this website the order is final and cannot be cancelled. However, wine may be returned to us under the conditions of our 100% Guarantee.